Privacy policy

1. General

This Privacy Statement sets out what information LIVOM may collect and how we may use that information. This Privacy Statement applies only to the Site Web of LIVOM which is intended for persons residing in Canada.


2. Personal information

LIVOM will only collect personally identifiable information about you if you voluntarily provide it to us.

We collect your personal information when you:

i) Purchase products from the Website;

ii) You create an account on this Website;

iii) Complete a survey, enter a contest or any other promotion;

iv) Contact Us or when otherwise subject to LIVOM.

Personal Information may include your name, address, email address, telephone number, items purchased, date of birth, method of payment, and any other personal information you may give to LIVOM. In addition, personal information may also include information collected automatically when you visit our Website. We collect information from your browser. For example, this may include your IP address, your computer type and language, access times, the content of any undeleted cookies that your browser has accepted from us, and the address of the sites website from which you were redirected to our Website.


3. Use of Personal Information

LIVOM may collect and use your personally identifiable information to better understand your needs and how we can improve the products and services we offer to you and to communicate with you. Your information may be disclosed to agents of LIVOM listed below in connection with the services that these individuals or legal persons perform for LIVOM. Otherwise, LIVOM will not disclose your personally identifiable information to others without your consent. The information and promotions of the Website of LIVOM are intended for residents of Canada and are valid only in Canada, unless otherwise indicated on the Site Web. We may sometimes ask you to confirm that you live in Canada, to ensure that the answer or information we provide to you is appropriate for the country where you live.

i) Authorized Service Providers: We may share your Information with service providers who perform transactions on our behalf. Some of the services offered by these providers include order and credit card payment processing, delivery, customer service, marketing assistance, sales and business analysis, functionality of our Website, running contests, sweepstakes and surveys, and supporting other features of our Website. These service providers may have access to your Personal Information for the sole purpose of performing their functions;ii) Business Partners: we may share your Personal Information with our business partners in order to provide you with products, services, promotions, contests or draws through our Website or services. Our partners may use your Personal Information in accordance with their own privacy policies. To learn more about the privacy policy of a particular business partner of ours, you should contact that partner directly.


4. Security

LIVOM is committed to keeping the data you provide us in a secure place and will take reasonable precautions to protect your personally identifiable information against loss, misuse or alteration. Agents or contractors of LIVOM who have access to your personal information in connection with the provision of services for LIVOM are required to keep this information confidential and are not permitted to use this information for any other purpose.


5. Children

If you have not reached the age of majority in your province or the territory where you are domiciled, be sure, before providing us with personal information, to ask your parents for permission.


6. Non-personal information collected automatically

We may collect information about you that is not personally identifiable, such as the type of Internet browser or computer operating system you use and the domain name of the Site Webfrom which you linked to our Site Web. Also, when you look at our Site Web, we may place certain information on your computer in the form of a “cookie” (a cookie file placed on the hard drive) or a similar file. “Cookies” allow us to adapt a Site Web or promotion so that it better matches your interests and preferences. Most Internet browsers allow you to erase "cookies" from your computer's hard drive, block all "cookies" or receive a warning before a "cookie" is installed. Please refer to your browser instructions or help screen to learn more about these functions. LIVOM does not automatically collect personally identifiable information, but we may link automatically collected information to personally identifiable information previously provided.

LIVOM reserves the right to modify this Privacy Statement at any time.


7. Newsletter

Our electronic communications allow you to take advantage of our promotions, offers and contests. You can unsubscribe at any time via the unsubscribe mechanism included in our messages. As mentioned by law, your withdrawal request will be processed within 10 working days.